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Service Reminder System

The Service Reminder System allows you to create professional looking wake up letters, in bulk, when services are becoming due and have them emailed to your customers in seconds.

The fictional business that has been chosen to demonstrate some of the possibilities of this application is Gas Service Limited, the business of a gas service engineer named Mike Mile who, until employing Willeve's Service Reminder System, labouriously spent a considerable amount of his valuable time each month issuing letters to his customers to remind them that the date of the annual service of their gas boiler was approaching. He was manually creating the letters from a template, typing in the names, addresses and service details  of his customers before saving the letter and attaching it to an e-mail. Sometimes he was tired and mistyped a detail or two so an e-mail went astray, or his communication looked unprofessional. It was a tiresome task and Mike was looking for a better, cost effective, way of getting it done.

Willeve's Service Reminder System has been designed to remove the hassle of this task from your life. The application is centred on a database of Mike's customer details containing information relating to their service contract and, as long as his customer details were correctly entered onto the database and kept up to date when they booked their service and the work was completed, then creating his monthly reminders became an almost instant job. To see just how quick the job can be done please view the demonstration video. If all of your customers are contacted by e-mail, then that is all you need to do. The monthly job will be done within a minute. If you send paper letters, then you still need to print these.

At this point, it is important to remind you that this is purely an example and the system can be tailored for use by any tradesman or business whose work involves regular scheduled servicing such as car services/MOT’s, PAT testing, security system servicing etc. If your business involves regular scheduled servicing and reminding your customers to book you is currently a manual process then you will see immediate benefits from using this software, just like Mike, once it has been tailored to your specific needs.

Willeve Office Services can also help to maintain the database and run the reminders for you on a monthly basis.

Please see the User Guide for more detailed information about each function and watch the demo video below to see how easily you can deal with your service reminding.

So, how will this application be useful for you and your business if you're not a gas service engineer?

If you are not a gas service engineer and are reading this, then you're probably thinking 'how is this relevant to me'? Well, if your trade or business involves regular scheduled servicing and you manually remind your customers to book their service then this application will free you from your desk, regardless of your line of work. This is an 'off the shelf' core application, but the specifics can be configured to exactly match your requirements. The application can be customised to be just perfect for you. To do exactly what you want it to do.

Please contact ian@willeveltd.co.uk to discuss your requirements in detail. For further information and demonstration videos of the application in action, please see the following links:

 

Demo Video links

 

WHEN WE WORK TOGETHER, YOUR SUCCESS IS OUR SUCCESS

 

Services provided by Willeve Limited, trading as Willeve Office Services. Registered in England & Wales Company no. 12067675

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